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	<title>Joe Murphy &#187; Technology</title>
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	<description>A Denver web developer and journalist's thoughts on local online journalism, community, context and storytelling.</description>
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		<title>How to fight Google&#8217;s article commenting plan</title>
		<link>http://joethink.com/blog/2007/08/how-to-fight-googles-article-commenting-plan/</link>
		<comments>http://joethink.com/blog/2007/08/how-to-fight-googles-article-commenting-plan/#comments</comments>
		<pubDate>Fri, 10 Aug 2007 02:23:17 +0000</pubDate>
		<dc:creator>Joe</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Online]]></category>
		<category><![CDATA[Practice]]></category>
		<category><![CDATA[Storytelling]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.joethink.com/blog/?p=115</guid>
		<description><![CDATA[Google announced this week it would allow people mentioned in news articles to address misquotes and add information to those articles.  I wouldn&#8217;t call this a shot across the bow of newspapers, because Google&#8217;s been firing at local papers for a while. This would probably affect mid- and large-market newspapers the most (according to [...]]]></description>
			<content:encoded><![CDATA[<p>Google announced this week <a href="http://googlenewsblog.blogspot.com/2007/08/perspectives-about-news-from-people-in.html">it would allow people mentioned in news articles to address misquotes and add information to those articles</a>.  I wouldn&#8217;t call this a shot across the bow of newspapers, because Google&#8217;s been firing at local papers for a while. This would probably affect mid- and large-market newspapers the most (<a href="http://www.bivingsreport.com/2007/american-newspapers-and-the-internet-threat-or-opportunity/">according to the Bivings Report, only one-third of the top 100 newspaper web sites allow comments on articles</a>). Here are some possible effects of Google&#8217;s move:</p>
<ul>
<li><strong>Audience growth:</strong> This new level of information means more readers look to Google first for news.</li>
<li><strong>Audience growth:</strong> The opportunity to contribute information after the presses run will increase the number &#8220;newsmakers&#8221; in Google News&#8217; audience.</li>
<li><span class="strike"><strong>Reduced credibility:</strong> Nowhere in this announcement is anything that says the reporters behind the article will have an opportunity to respond. Indeed, it gives <a href="http://searchengineland.com/070808-104053.php">newsmakers a license and incentive to gain a spotlight on Google</a></span> (<a href="http://www.onsquared.com/2007/08/google_news_as_editor.php">Online News Squared asks the question: Google says yes papers can comment, newspapers are participants too</a>).</li>
<li><strong>What&#8217;s up, Rolodex:</strong> Google builds an index of these people-in-the-news (and their contact information) across the nation. Google&#8217;s hold on information gets even stronger.</li>
</ul>
<p>There aren&#8217;t a lot of &#8220;wins&#8221; in this for newspapers. But there is a worthwhile solution that address this new-found need (assuming you consider &#8220;correcting the record where need be&#8221; a need):</p>
<p><strong>Devote more resources to article commenting:</strong> Many papers allow comments on articles. Build out the comment system to allowing readers to designate a comment as a &#8220;correction,&#8221; &#8220;addition,&#8221; or &#8220;clarification.&#8221; For comments like that you require real names and contact information (keep the contact information for verification). Heck, while you&#8217;re at it, add a &#8220;questions&#8221; designation and create a specific way readers can ask the reporters for more information about an article &#8212; not only could this get your reporters more involved in the web site, it would boost credibility with readers, and give newspapers a little more insight into what readers want to know.</p>
<p><strong>I&#8217;m not saying this will &#8220;beat&#8221; Google &#8212; but I do say it&#8217;s the best shot at taking that attention-share away from Google and pointing it back at newspaper content and its community.</strong></p>
<p>If your newspaper-dot-com is still using HaloScan, it&#8217;s time to get serious about your technology. </p>
<p>Here are a couple related links to newspapers and article commenting:<br />
&raquo; <a href="http://minimediaguy.org/2007/08/02/comments-registration-rise-at-paper-websites/">Comments, registration rise at paper websites</a><br />
&raquo; <a href="http://www.howardowens.com/2007/the-case-for-real-identities-on-newspapercom-sites/">The case for real identities on newspaper-dot-com sites</a></p>
<hr noshade/>
Update: Here&#8217;s a synthesis of the conversation added in the comments:</p>
<ul>
<li>Are newspapers doing the standard wringing-of-the-hands? Yup. But this is is a different type of move for Google (less automation more human / editorial involvement), so there are new reasons for hand-wringing.</li>
<li>Google, Facebook and these sites with significant audiences are pushing newspapers to address the online issues that have been ignored.</li>
<li>This passive approach to technology on newspaper&#8217;s part is weak.</li>
</ul>
<p>And here are some more links on the topic:</p>
<ul>
<li>Lauren Rich Fine (I love what she writes): <a href="http://www.huffingtonpost.com/lauren-rich-fine/was-googlenews-news-news_b_60063.html">Was GoogleNews&#8217; News News?</a></li>
<li>Guardian Unlimited: <a href="http://media.guardian.co.uk/site/story/0,,2147345,00.html">From Google to gaggle</a></li>
<li>New York Times: <a href="http://www.nytimes.com/2007/08/13/technology/13google.html?ex=1344657600&#038;en=158a3a4ede0886a3&#038;ei=5088&#038;partner=rssnpt&#038;emc=rss">Names in the News Get a Way to Respond</a> (and no, there were no corrections to this article on Google News, as of 8/13)</li>
<li>Press Gazette: Fleet Street: <a href="http://blogs.pressgazette.co.uk/fleetstreet/2007/08/13/google-news-comments-a-roundup/">Google News comments roundup</a></li>
</ul>
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